Privacy Policy

Last Updated: 5 October 2025
Website: https://sitesphereza.com
Business Name: SiteSphere ZA (“we”, “our”, “us”)

1. Introduction

At SiteSphere ZA, your privacy is important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African privacy laws.

By using our website or any of our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

When you contact us, request a quote, or sign up for services, we may collect:

Full name
Email address
Phone number
Company or business name
Website URL
Billing or payment details

2.2 Non-Personal / Technical Information

When you visit our website, we may automatically collect:

IP address and browser type
Device and operating system information
Website usage data (pages visited, time on site, etc.)
Cookies and similar tracking technologies

3. How We Use Your Information

We collect and process personal information to:

Provide and manage our web design, hosting, and marketing services
Respond to enquiries, requests, or support messages
Send invoices, quotations, or service updates
Improve our website and service quality
Send relevant marketing or promotional messages (if you opt in)

We will only process personal information for legitimate business purposes and in line with POPIA requirements.

4. Cookies

Our website may use cookies (small text files stored on your device) to:

Improve user experience
Analyze site traffic and performance
Remember user preferences

You can manage or disable cookies in your browser settings, but this may affect some website functionality.

5. Data Storage and Security

We take reasonable technical and organizational steps to protect your information from loss, misuse, unauthorized access, or disclosure.

Your data is stored securely through our website hosting platform and trusted third-party services that comply with international data protection standards.

While we take every precaution, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute data security.

6. Sharing of Information

We do not sell or rent your personal information.
However, we may share limited information with:

Trusted service providers who assist in operating our business (e.g., payment processors, hosting providers, or email services).
Legal authorities, if required by law or to protect our rights, safety, or users.

All third-party service providers are required to respect the confidentiality and security of your information.

7. Your Rights Under POPIA

Under South African law, you have the right to:

Request access to the personal information we hold about you.
Request correction or deletion of inaccurate or outdated information.
Object to the processing of your data for specific purposes.
Withdraw consent for marketing communications at any time.

You can exercise these rights by contacting us at sitesphere2020@gmail.com.

8. Data Retention

We retain your information only as long as necessary for business, legal, or tax purposes.
Once data is no longer needed, it will be securely deleted or anonymized.

9. External Links

Our website may contain links to third-party sites.
SiteSphere ZA is not responsible for the privacy practices or content of those external websites.
We encourage you to review their privacy policies when visiting them.

10. Marketing and Communication

We may send you service updates, newsletters, or promotions related to our business.
You can unsubscribe or opt out of marketing emails at any time by following the link in the email or contacting us directly.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements.
All updates will be posted on this page with the revised date above.

12. Contact Information

If you have any questions, concerns, or requests about your personal information, please contact us at:

📧 Email: sitesphere2020@gmail.com
📞 Phone: 081 567 2614
🌍 Website: https://sitesphereza.com